It’s important to note that you need to have a caregiver connection with someone to chat with them on DrOwl. A “caregiver connection” means that either you are their caregiver or they are your caregiver…That is what makes a “caregiver connection”.
If you would like to message someone that you have an existing conversation with, click on the direct message icon in the middle of the lower menu on the DrOwl app homepage that looks like a paper plane and you’ll see all of your existing DrOwl conversations.
To send a new message, touch the name of the person that you would like to chat with to bring up the chat window.
If you would like to start a new chat with someone, that you don’t have a current chat with, click on the direct message icon in the middle of the lower menu on the DrOwl app homepage that looks like a paper plane to bring up your messaging window.
Then click on the green plus sign in the lower right-hand corner and choose who you would like to chat with. If you don’t see their name, type it in the search bar to find them, and then click on their name to start a new chat with them.